Refund policy
At Wander Wear Apparel, every product is made to order just for you. Because of this, we do not accept returns or exchanges for reasons such as size, color preference, or change of mind.
However, your satisfaction matters to us — and we’ll make it right if something goes wrong.
Damaged or Defective Items
If your order arrives damaged or with a manufacturing error, we’re happy to offer a free replacement or a full refund.
To qualify, please contact us within 30 days of product delivery and include:
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Your order number
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A clear photo showing the issue
There’s no need to return the damaged item — keep it or donate it if possible.
How to Request a Replacement or Refund
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Contact us here.
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Include your order number, photos, and a brief description of the issue.
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Our team will review your request and respond within 2–3 business days.
Once approved, your replacement will be sent or your refund processed promptly.
Additional Notes
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Refunds are issued to the original payment method.
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Requests made after 30 days from delivery may not qualify.
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We are unable to offer returns or refunds for incorrect size selections, customer error, or normal wear and tear.
Thank you for supporting our small business and understanding that each item is made uniquely for you.